News
HGP – MapAnything and Esri Create ArcGIS Connector App for Salesforce
Charlotte, NC – WEBWIRE – Wednesday, July 12, 2017 – MapAnything, Inc., the leader in geo-productivity and intelligence, in partnership with Esri, the global leader in spatial analytics, announced a new app called the MapAnythingR Connector for ArcGISR. The connector will serve as a bi-directional integration layer between Esri ArcGIS and Salesforce.
Available as part of the MapAnything Spring’17 Release, the add-on app will enable customers to access their ArcGIS mapping and location intelligence inside the MapAnything Platform. Once connected, the MapAnything user interface will help Salesforce users:
- View and interact with Esri maps and data alongside their existing customer and business data, exposing new opportunities to drive revenue and increase efficiency.
- Improve decision making by aligning two core systems of record, the GIS system and the CRM.
- Make it easy for GIS professionals to share insights seamlessly with their counterparts.
The East Sussex Highways, in Partnership with CH2M/Costain, was both looking to modernize their IT infrastructure using Salesforce, and needed a seamless way to visualize their roads and assets in context to their constituent requests. Since deploying the MapAnything + ESRI joint solution, they’ve reduced wasted Field Visits by 50% and resolve 96% of their contact-center requests exceeding their KPI baseline of 80%.
“Over 100,000 public sector clients trust Esri to provide GIS solutions for economic development and drive constituent engagement,” said Chris Cappelli, Esri director of global sales and business development. “ The MapAnything Connector for ArcGIS will be invaluable to municipalities and commercial businesses using Salesforce and ArcGIS, enabling them to maximize return on investment from both technologies.”
While the initial launch of the connector app will focus on helping the 311 market by enabling Salesforce customers to consume ArcGIS content, the application has many use-cases across Retail, Commercial Real-Estate, Telecommunications and Economic Development.
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