News

MapAnything Integration Enables ServiceNow Users to Quickly and Proactively Resolve Service Requests with Greater Geo-intelligence

CHARLOTTE, N.C. – May 4, 2017 – MapAnything, Inc., the “Where” company and leader in geo-productivity and intelligence for business, today announced full integration with ServiceNow. Through the integration, ServiceNow customers now have access to MapAnything’s leading Maps, IOT Workflow and Scheduling Applications on the ServiceNow Store. The combined power of MapAnything’s visualizations with ServiceNow helps customers deliver and manage services at light speed, improving employee productivity and increasing the bottom line.

“As we grow and expand our business, we see the value of the geo-productivity technology that MapAnything offers,” said Avanish Sahai, VP of Worldwide ISV and Technology Alliances at ServiceNow. “By integrating their capabilities into our platform, we’re furthering our mission to provide the highest quality service management and support available, at the fastest speed possible. We look forward to welcoming MapAnything to the ServiceNow Store, and extending their offerings to our customers.”
ServiceNow helps organizations replace the manual work patterns of the past with intelligent workflows of the future across IT, customer service, HR, security and field service. As a leading Geo-Productivity and Intelligence solution built on the ServiceNow platform, MapAnything layers data from multiple tables on a single map-based interface, enabling service workers to assign and close more incidents faster, meet SLAs, and quickly recognize trends, slashing the time to resolution. With MapAnything, users can:

• View and engage with ServiceNow data across multiple tables from a map
• Map IT incidents, field service work orders and HR Cases
• Track assets and configuration item locations; know when assets and services are non-operational
• Leverage location-based insights to serve more clients daily

“I’m thrilled to bring MapAnything’s capabilities to the ServiceNow Store,” said John Stewart, MapAnything CEO. “ServiceNow’s platform is revolutionary and we’re excited to bring new levels of efficiency and insight to their ecosystem.”

The news comes on the heels of MapAnything’s recent funding this past February, in which ServiceNow Ventures was a participant. It also follows ServiceNow CTO Allan Leinwand’s recent appointment to MapAnything’s Advisory Board, which provides the MapAnything executive team with a direct line of expertise from a number of influential leaders in enterprise.

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